170 ready-made scenes
Every moment.
Grouped by job. Pick a moment and practice it with your AI Teacher.
Common situations
- Ask for a raise
- Say no without burning the relationship
- Handle an angry customer
- Push back on an unrealistic deadline
- Deliver bad news to a colleague
- Disagree with someone more senior
- Set a boundary with a coworker
- Recover after you froze in a meeting
- Apologize without over-owning it
- Ask for help without sounding unprepared
Sales / Account Executive
- Buyer says the price is too high
- Champion went quiet after the demo
- Procurement wants a discount you cannot give
- Decision maker never joins the call
- Buyer wants a feature you do not have
- Legal is stalling the contract
- Incumbent vendor is undercutting you
- Champion got laid off mid-deal
- CFO says they are freezing spend
- Buyer asks for a reference you cannot share yet
Customer Success Manager
- Customer threatens to churn
- Say no to an out-of-scope request
- Deliver bad news on a delay
- Executive sponsor skipped the QBR
- Customer copied your CEO on a complaint
- Usage dropped and they will not admit why
- They want a custom feature as a renewal condition
- New stakeholder wants to reopen the contract
- Implementation is late and they want a credit
- They are shopping a competitor in the room
Recruiter / Talent Acquisition
- Candidate wants more money than you can offer
- Hiring manager pushes a weak candidate
- Candidate goes silent after a verbal offer
- Candidate has a competing offer with a deadline
- Hiring manager no-shows the interview
- Candidate asks a question you cannot answer
- Offer is declined on the call
- Candidate wants remote and the role is not
- Referral is not qualified and the referrer is watching
- Candidate admits they are using you for leverage
Customer Support
- Customer is yelling about a billing error
- Repeat complaint after a missed SLA
- Customer demands a refund you cannot give
- Customer talks over every explanation
- Chargeback is already filed
- Customer recorded the call and is quoting you
- You inherited a ticket with a broken promise
- Customer wants a manager immediately
- Outage is still ongoing and they want a timeline
- Customer is threatening social media
Manager / People Leader
- Direct report missed a deadline again
- Two teammates are in conflict
- Someone asks for a raise you cannot approve
- Someone is about to quit in the 1:1
- You have to put someone on a PIP
- Skip-level says your team is burning out
- Peer manager dumped work onto your people
- Direct report went around you to your boss
- You have to deny a promotion
- Team is pushing back on a company decision you did not make
Student / preparing for a role
- Interviewer asks why they should hire you
- Classmate disagrees in a group project
- Ask a professor for an extension
- Interviewer asks about a gap on your resume
- You have to disagree with a professor in seminar
- Group member is not doing the work
- Career fair recruiter is rushing you
- You froze on a question and the room moved on
- Roommate conflict is affecting your work
- You need to network with someone more senior
Business Development / SDR
- Prospect hangs up on the opener
- Gatekeeper will not put you through
- Prospect says they already have a vendor
- Prospect says call them next quarter
- You reached the wrong person and they are annoyed
- Prospect asks for pricing on the first call
- They say they never take cold calls
- You get voicemail after voicemail
- Prospect compares you to a competitor you do not know
- Meeting gets cancelled while you are on the line
Healthcare professional
- Patient refuses a recommended treatment
- Family is angry about a delay
- Patient does not understand the next step
- Patient wants antibiotics you cannot prescribe
- Interpreter is missing and family is translating
- Patient is shopping a second opinion in the room
- You have to discuss a billing surprise
- Patient will not share a relevant history
- Caregiver wants information the patient did not authorize
- Patient is in pain and cannot focus on the plan
Financial Advisor / Banker
- Client wants a return you cannot promise
- Couple disagrees about the plan
- Client compares you to a cheaper competitor
- Client wants to cash out at a loss
- Adult child is pressuring a parent in the meeting
- Client got advice from social media
- Market drop and they want out today
- Client hid debt until the paperwork
- Compliance flags a recommendation they already like
- Client wants you to guarantee no fees
Real Estate Agent
- Seller will not drop the price
- Buyer wants to walk after inspection
- Other agent is being aggressive
- Buyer wants to skip inspection
- Listing goes under and your buyer is crushed
- Seller is insulted by the offer
- Appraiser comes in low
- Neighbor discloses a problem at the open house
- Buyer cannot get financing at the last minute
- Both sides want your loyalty in dual agency
Consultant
- Client challenges your recommendation
- Stakeholder was not in the last meeting
- Client wants extra work for free
- Sponsor changed the success metric
- You have to present without the data you were promised
- Client wants names for who is at fault
- Workshop attendees are checked out
- Procurement is rewriting the SOW
- A junior client is undermining you to their boss
- They ask you to rubber-stamp a decision already made
Teacher / Instructor
- Parent disagrees with a grade
- Student shuts down in class
- Colleague is not following the plan
- Parent is recording the conference
- Student says the work is unfair
- Admin wants you to change a grade
- Class is testing you the way they test a substitute
- Parent compares you to last year's teacher
- Student discloses something you may have to report
- Another teacher contradicts you in front of students
Lawyer / Legal professional
- Client wants a guarantee you cannot give
- Opposing counsel is aggressive
- Client is not telling you everything
- Client wants to settle against your advice
- Witness keeps dodging the question
- You have to deliver a losing outcome
- Partner dumped a file on you last minute
- Judge cuts you off mid-argument
- Client's family talks over them
- The other side sandbags you with new documents
Project Manager
- Sponsor wants a date you cannot hit
- Two teams disagree on priority
- Stakeholder adds work mid-sprint
- Vendor missed a delivery and is blaming you
- Engineer says the estimate was never real
- Exec wants a green status on a red project
- Team lead is sandbagging in standup
- Security review landed in the last week
- You have to cut scope the sponsor already demoed
- Stakeholder is going around you to engineers
Restaurant / Hospitality
- Guest says the wait is unacceptable
- Guest wants a free meal after a mistake
- Guest is rude to staff
- Table waited and the kitchen lost the ticket
- Guest claims an allergy after eating
- Large party wants to split in ways you cannot
- Guest is intoxicated and getting louder
- They want compensation or they will leave a review
- Reservation was double-booked
- Guest is filming staff during a complaint
Insurance agent
- Customer says a cheaper quote beat yours
- Claim was denied and they are angry
- Customer does not understand an exclusion
- Customer wants coverage that started yesterday
- Spouse is not on the policy and is angry
- Renewal went up and they want last year's price
- Customer omitted a fact and now the claim is messy
- They want you to backdate a change
- Adjuster and customer disagree on the same call
- Customer is switching and wants you to match any quote
